Recent Posts

Water Leak in a Commercial Building

5/9/2018 (Permalink)

Recently, we were called to remediate a large-scale water damage in a multi-use commercial building.  Multiple businesses were affected when a sink malfunctioned, and water pooled on the second floor, seeped into the drywall, and flowed down to the first floor.

Our crew responded quickly, using cutting-edge equipment to extract thousands of gallons of water.  Once the excess water was removed, we observed that the carpets and the lower drywall was the most in need of drying.  Our skilled crew set fans to dry the affected area in a timely and efficient manner.  The photo shows our fans in action as they evaporate the moisture in one of the affected carpeted areas.

The customers involved were taken care of, and were all happy with the outcome after our crews finished the job.

SERVPRO of Stamford is always ready to help those in need, so if you suffer a damage like this, please do not hesitate to call.

Document Recovery with SERVPRO of Greenwich

5/9/2018 (Permalink)

At SERVPRO of Stamford, we have the ability to save or recover your most important documents after a loss.  Whether it be a fire loss, water loss or flooding, or smoke damage, we have the capabilities to clean and dry those documents to have your commercial or residential property back to its original state as soon as possible.

We will begin by taking inventory of your documents at your home or office before we package them to transport for drying.

Once the documents arrive at our facility, they will go through a decontamination process to remove any bacteria left behind, depending on what type of loss has occurred. 

We will then go through each box, page by page, to wipe down and remove dirt, soot, or other contaminants.  We have 3 levels of cleaning based on the type of soiling, and how heavy it is.

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client. 

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water, or smoke, and needed to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have 100’s or even 1000’s of documents and records in storage.

During the aftermath of your loss,  often times facilities will find that they have documents they no longer need and would simply like to have them disposed of properly.  SERVPRO of Stamford is able to help with this process as well.

Hurricane Preparedness Week

5/9/2018 (Permalink)

Hurricanes are not just a coastal problem. Their impacts can be felt hundreds of miles inland, and significant impacts can occur without it being a major hurricane. Hurricane Preparedness Week (May 6-12, 2018) is your time to prepare for a potential land-falling tropical storm or hurricane.

During Hurricane Preparedness Week, make sure you have a hurricane evacuation plan. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn’t live in an evacuation zone or unsafe home, and coordinate with them to use their home as your evacuation destination. Be sure to account for your pets, as most local shelters do not permit them. Put the plan in writing for you and those you care about.

If a hurricane strikes, you’re going to need supplies not just to get through the storm but for the potentially lengthy recovery period that could follow. Have enough non-perishable food, water and medicine to last each person in your family a minimum of one week. Electricity and water could be out for at least that long. You’ll need extra cash, a battery-powered radio and flashlights.

This Hurricane Preparedness Week, call your insurance company or agent and ask for an insurance checkup to make sure you have enough homeowners insurance to repair or even replace your home. Don’t forget coverage for your car or boat. Remember, standard homeowners insurance doesn’t cover flooding. Whether you’re a homeowner or renter, you’ll need a separate policy for flooding. Act now as flood insurance requires a 30-day waiting period.

The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. Take the time now to write down your hurricane plan. Know where you will ride out the storm and get your supplies now. You don’t want to be standing in long lines when a Hurricane Watch is issued. Those supplies that you need will probably be sold out by the time you reach the front of the line. Being prepared, before a hurricane threatens, makes you resilient to the hurricane impacts of wind and water. It will mean the difference between your being a hurricane victim and a hurricane survivor.

Learn more at here.

Mold In Your Washing Machine

5/8/2018 (Permalink)

We are soon entering warmer weather, which puts us at higher risk for mold and mold-related issues.  One place that we often overlook for mold is in our washing machine.  Whether top-load or front-load, new or used, every washing machine provides an ideal habitat for mold. The high moisture content in both the machine and the resulting atmosphere, the typical poorly-ventilated laundry room with its stale warm air, and the continual supply of decomposing organic material provided by soiled laundry all contribute to an environment conducive to mold growth and its accompanying mildew smell.

Here is how to ensure your washer and the surrounding area stays free of harmful mold:

You will need the following materials:

• White vinegar

• A natural all-purpose mold killing solution

• A cleaning rag (or sponge)

Begin with the exterior of the machine.  Use vinegar or the all-purpose mold killing solution to wipe down the exterior of the machine. This will remove the more visible grime, such as dust and oily fingerprints. (Both organic sources provide floating mold spores with a tantalizing invitation to congregate and colonize.)

Next, clean around the lid and seal. For front-load washers, the rubber door seal will need extra care in order to ensure the removal of mold and mildew. Gently pull back on the rubber stripping and use vinegar or the all-purpose mold killing solution. Even if no mildew or scum is visible, Step 2 is necessary in the prevention of mold growth.

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Pour two cups of vinegar or lemon juice into the washer. Run the machine for a complete cycle on the longest, hottest setting. This will remove the mold odor and mildew smell, as well as stains and the build-up of detergents. 

Once you have completed your cleaning process, discard the rags or sponges that you used, as they may contain harmful mold particles.

The majority of owners neglect to do regular maintenance on their washing machines. In addition, some owners only compound matters by leaving laundry in the machine hours, sometimes even a day or more, after a wash has completed.  What is often overlooked is the fact that mold grows quickly and can thrive off of laundry detergent due to its plant-based (and even animal fat or synthetic) components.  So use good timing when doing your laundry, and move your clothes to the dryer promptly.

SERVPRO of Stamford team heads to Florida to aid in flooding efforts

2/5/2018 (Permalink)

When Irma wreaked havoc on the state of Florida, SERVPRO of Stamford mobilized and sent a team of highly skilled staff to aid in the recovery efforts.

SERVPRO of Stamford sent 6 employees to help.  They left Stamford in a group of vehicles to start the drive down with our equipment.  SERVPRO’s semi-trailer, containing large quantities of drying equipment was also on the road hours after getting the call.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

• IICRC Training

• Employee Certification Training

• Initial Franchise Training

• e-Learnings

• Continuing Education Classes

As always SERVPRO is Hero Ready! 

Storm Safety Tips

2/5/2018 (Permalink)

Lightning from thunderstorms injures hundreds of people in the U.S. every year and kills dozens. These causalities are easily preventable if you follow these simple safety tips.

1) Listen to the radio and television for severe thunderstorm warnings. The National Weather Service issues warnings for counties and even sends out text messages now to our mobile phones when storms are on their way. Pay attention and heed their warnings for safety.

2) Remember the 30 second rule. If there is not 30 seconds in between the time you see lightning and hear thunder, it’s time to go indoors.

3) Lightning typically strikes the tallest object around so if there is a storm, move indoors if at all possible or into a hard top car if there are no buildings around.

4) Once inside, stay away from windows, plumbing and electrical. If lightning strikes outside, it can carry inside via land lines.

5) Get out of boats and away from bodies of water. If you can hear thunder than you are close enough to get struck by lightning.

6) If you are caught outside, avoid standing by tall isolated objects such as trees. Find a grouping of small trees surrounded by taller ones, avoid bodies of water, and if there is only open spaces, look for a dry low-lying area and try to make yourself the smallest target possible. Do not lay flat on the ground, rather crouch with your head between your knees. Sheds, outhouses and tents provide no safety so keep this in mind when you are hiking or camping. Always think ahead and be prepared in the event that you are caught in a thunderstorm and if possible, turn around on your trip and head home.

Power Outage Tips

2/5/2018 (Permalink)

When a heavy storm hits your area, your power may go out.  Most of us have experienced it before.  It can range from a minor inconvenience that lasts less than an hour, to a multi-day event that requires safety precautions be taken.

If your refrigerator loses power, food and other perishables are safe to consume if the outage lasts 4 hours or less.  After this period, bacteria can grow and cause food to be unsafe to eat. Medications that need to be refrigerated can lose their potency if warmed too much.  Most medications are still effective up to 24 hours after a power loss.  Still check each label to verify. After that period, discard all medications unless otherwise noted.

If an outage occurs in either the winter or summer, extreme temperatures can come into play.  Both heat stroke and hypothermia can affect people if the building without power has no means of temperature regulation.  If too hot, seek out a commercial space that has a generator powering an air conditioning system.

Fire Extinguisher Importance For Your Home or Business

2/5/2018 (Permalink)

Office buildings need specific fire safety equipment to keep both employees and clients safe. This includes smoke detectors, sprinklers, fire alarms, and extinguishers.  

The first step in fire damage restoration is to put out the fire using the proper tools.  A first responder may use an approved portable fire extinguisher to prevent a small fire from growing and causing further damage.  

The National Fire Protection Agency publishes a series of standards and requirements for portable fire extinguishers called NFPA 10, available here.

No matter what the size of the fire, your first priority should be to get everyone out safely and call 911.  Once the fire has been put out, you can call SERVPRO of Stamford at (203) 324-1642 to assist.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

• IICRC Training

• Employee Certification Training

• Initial Franchise Training

• e-Learnings

• Continuing Education Classes

Coping With A Fire

2/5/2018 (Permalink)

When we talk about a fire, or any other disruptive disaster to strike your home, we always refer to SERVPRO’s amazing service and expertise making it "Like it never even happened."  We talk about drying and repairing, dehumidification and reconstruction.  What often gets looked over is the mental aspect of these events.

During and after a disaster it is natural to experience different and strong emotions.  Emotional reactions can often be strong, with young children at an increased risk of experiencing trauma from a disaster at home.

Talk with someone about your feelings - anger, sorrow and other emotions - even though it may be difficult.  You can also look for help from professionals who deal with post-disaster stress.

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services

Fire Investigation Assistance

2/5/2018 (Permalink)

After a large fire loss many questions need to be answered such as:

• What was the source of the fire?

• Were there any fire accelerants present?

• Was there negligence or arson activity?

• Was it a mechanical/structural issue or human error?

Local fire departments, private insurance companies, gas and power company representatives and many others are called upon to investigate the scene of the fire and do their best to answer these and many other questions. This process can take from a few days to several weeks.

SERVPRO will set up a containment fence around the perimeter of the property and install any needed wind and/or erosion control barriers. We will bring on site portable restrooms and any heavy equipment such as excavators, backhoes and skid steers that are requested by the investigation team.  We provide the investigators with a mobile office, generators for power, lights and computers, hard hats, gloves, respirators, eye protection, water, coffee and miscellaneous office supplies.

Providing the fire investigation team with all the resources necessary to accurately and quickly determine the cause of the fire, helps streamline the entire insurance claims process, ensuring the reconstruction is started sooner for the property owners, so they can get back to living "Like it never even happened.

SERVPRO of Stamford is here to help with all fire damage and remediation issues.